Policy/Practical changes

To ensure the safety of guests and staff during the current Covid19 pandemic, and, in line with current WHO and Government guidance & requirements the Guest House has introduced new measures and/or amended existing policies until further notice.

If you have any queries/concerns please contact Richard (the owner) on munroguesthouse@gmail.co.uk or +44 (0) 1786 472 685

Guests:

Guests are asked to contact Richard to discuss arrival time to ensure staggered arrival times.

Please wear a face mask on arrival at the Guest House and in communal areas (not at breakfast).

There is limited ability to socially distance in the entrance hallway & on the stairs please give priority to people coming downstairs and those exiting.

It is not possible to facilitate early check-in or bag drop off during this period

There is hand sanitizer by front door for guests/staff on entry/exit.

Check in will be contactless and the credit/debit Card used to book will be the card charged on check-in and no cash will be accepted

Contact details will be checked/taken in case of need for contact tracing

We have implemented a 25% reduction in guest capacity to help support social distancing

Soap is available in all guest rooms

Guest lounge and dining rooms have been functionally swapped as more space in lounge for spacing tables

Guest lounge will not be open to guests

Guests are asked to maintain social distancing at all times whilst in the Guest House

Laundry services have been suspended until further notice

Non-guest visitors will not be allowed in the Guest House

For guests staying more than 1 night there will be ‘light touch’ approach to cleaning/servicing rooms during their stay – should more ‘deep’ cleaning be required please allow for more time to accommodate this. Guests are asked to vacate their rooms when any cleaning is being undertaken.

During day increased frequency of cleaning contact points e.g. bannisters, handles, switches etc in communal areas

Guests to ensure hands washed/sanitized prior to breakfast

If more than 2rooms are occupied there will be 2 X breakfast sittings 8-8:30 and 8:45-9:15

Breakfast only table service with fewer/no buffet items (menus have been updated to reflect this)

Individually packaged breakfast items are being used where feasible

Tables will be sanitized between sittings

All cutlery/crockery will be sanitized in dishwasher

Check out time is by 10:00 to minimise contact with staff and enable deeper room clean between guests

Guests Feeling Unwell....

If a guest presents with symptoms of Covid19, or is asymptomatic and declares a need to self isolate, the guest is advised to check-out and make their way home to self-isolate. If the guest exhibits acute symptoms, breathing difficulties, or potentially life threatening symptoms they will be assisted to contact NHS Inform for further advice/support.

Guests are asked to notify hosts if feeling unwell and/or exhibiting covid19 symptoms.

Please do not travel if you are already feeling unwell.

Scottish Government Coronavirus - latest information.

Please visit the Scottish Government website for the latest advice/guidance for anyone visiting Scotland - https://www.gov.scot/coronavirus-covid-19/